Sac Valley IT – Website Information

Privacy Policy

Effective Date: November 3, 2025

Your privacy is important to us. This Privacy Policy explains how Sac Valley IT (“we,” “us,” “our”) collects, uses, and safeguards your personal information when you visit our website https://sacvalleyit.com or interact with our services.

Information We Collect

When you visit our website or contact us, we may collect the following types of information:

• Personal Information: details you provide to us when contacting or engaging with us, such as your name, email address, phone number, and company details.

• Non-Personal Information: technical data such as your IP address, browser type, operating system, and pages viewed. This data helps us analyze website traffic and improve performance.

• SMS or Mobile Information: if you opt in to receive text messages from us, we collect your mobile number and store your consent record as required by carriers and compliance rules.

How We Use Your Information

We use your personal information to:

• Respond to inquiries and provide IT services or support.

• Communicate with you regarding your projects, appointments, or service updates.

• Send you newsletters or promotional messages only if you have opted in to receive them.

• Improve our website, security, and user experience.

• Comply with applicable laws and protect against fraud or misuse.

We do not sell personal information.

Sharing of Information

We will never sell or rent your personal information to third parties. We may share limited information with trusted service providers that assist with website operations (such as hosting, analytics, or communications). These providers are required to protect your data and use it only as instructed by us.

We do not share mobile opt-in or text message consent information with third parties or affiliates.

SMS & Mobile Messaging

If you provide your mobile number and choose to receive SMS/text messages from Sac Valley IT, you consent to receive messages related to service updates, appointment reminders, or promotional offers at the number provided.

• Message frequency may vary.

• Message and data rates may apply.

• You may reply STOP at any time to unsubscribe, or HELP for assistance.

• Your consent is not a condition of purchase or service.

• We maintain records of SMS consent, including when and how you opted in, as required for compliance.

We do not share mobile opt-in or text message consent information with third parties or affiliates.

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember preferences and improve site performance.

Types of Cookies We Use:

• Essential Cookies: required for website functionality.

• Performance Cookies: help us understand how visitors use our site.

• Functionality Cookies: remember preferences like language or display settings.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also withdraw consent for marketing or SMS communications by contacting us or replying STOP to any text message.

Accessibility

We are committed to providing an inclusive experience for all users, including individuals with disabilities. Our site follows WCAG 2.1 accessibility guidelines and offers text alternatives for images, keyboard navigation support, descriptive link text for screen readers, and clear consistent structure.

If you encounter accessibility barriers, please contact us and we will address them promptly.

Third-Party Links

Our website may include links to external websites for your convenience. These sites are not controlled by us, and we are not responsible for their content or privacy practices. Please review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Effective Date.” Continued use of our website after updates constitutes acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Sac Valley IT

Email: charlie@sacvalleyit.com

Phone: (916) 601-5304

Website: https://sacvalleyit.com